Frequently asked questions
Race plans, your watch, race data and your account, answered in a few lines.
Race plan & pacing
How does Kliva estimate my segment and finish times? #
You set a target finish time. Kliva spreads it over the course by effort, using each segment's length and climbing from your GPX, so the last segment ends exactly on your target. It is a pacing guide, not a prediction.
How is the fuel plan worked out? #
Carbs per hour follow your planned race duration, fluid follows conditions and altitude, and sodium follows fluid. The defaults come from published sports science and you can change any of them.
Does the plan include aid stations? #
Yes. Where we have a race's official aid stations, they appear with ETAs, services and cutoff times. If none are found, you can add them by hand and they work the same way.
Can I change the segments? #
Yes. Use Edit segments in the plan, and choose whether every aid station ends a segment or segments follow the terrain only. You can also set Climbing, Descending and Split levels to match how you run.
What can I export from a plan? #
Download a PDF roadbook, a CSV spreadsheet, or a GPX with the route, aid stations and markers for COROS, Suunto and others. For Garmin, you can also download a FIT course.
Do I need a GPX to make a plan? #
No. Pick a race and we use its trace when we have one. Otherwise upload your GPX, or enter the distance and elevation gain. The plan is less precise without a GPX.
Watch
Does it work with my watch? #
Yes. Download a Garmin course (FIT) with your aid stations and markers from My race plans, or use the Connect IQ data field on your wrist for aid and fuel alerts, and cutoff alerts when The cutoff is selected. No Garmin? Email support@kliva.run with your watch model: other brands are on the way.
How do I set up the Garmin data field? #
Install Kliva Race Plan from the Connect IQ Store, enter your pairing code in the Connect IQ app settings, then add the field to a data screen of your activity. The full steps take about 5 minutes.
Where do I find my pairing code? #
On the watch setup page once you are logged in, and on My race plans. It is tied to your Kliva account.
How do I get a FIT course on my Garmin? #
Open My race plans and tap Download course (FIT). It carries your course with a course point at each aid station and marker.
How does my plan reach the watch? #
Activate a plan in My race plans and keep your phone near the watch. The first sync takes a few minutes, then everything works offline, alerts included.
What about COROS, Suunto and other brands? #
The Garmin data field and FIT course are Garmin only. Other brands can use the GPX export, and COROS has a short how-to in the download menu. Email support@kliva.run with your watch model to help us pick the next brand.
Races & data
Which races are covered? #
Trail races across Switzerland, France, Belgium, Spain and beyond, with more countries added regularly. No race listed? Drop a GPX and plan it anyway.
Where does the race data come from? #
The calendar is built from manual curation and community submissions. Proposed races are reviewed by a human or, when the match is high-confidence, applied automatically.
I spotted wrong info on a race page. What do I do? #
Use the Wrong info? link on the race page, or email races@kliva.run. We review every report.
How do I add a missing race? #
Fill in the submit form with the race, edition and courses. We review every submission before it appears, which can take a few business days.
I organise a race. Can it be featured? #
Featured placement is a partnership we set up with organisers. Email races@kliva.run with your race name, edition date and a link, and we'll discuss the options.
Account & pricing
Is Kliva free? #
You can use everything today without paying. Later, some race planner features will become part of a paid Kliva Pro plan.
Do I need an account? #
You can explore freely. An account saves your plans and syncs them to your watch.
How can I sign in? #
With Google, or with a 6-digit code sent to your email. Sign in with Apple is also offered when enabled on the site.
How do I delete my account? #
Go to Profile, then Delete account. Deletion is immediate and permanent: it removes your plans, saved races, messages and watch pairing.
Which cookies do you use, and can I export my data? #
Only essential cookies run by default. Analytics and the lodging map load only if you accept the banner. To access or export your data, email support@kliva.run.